GDPR Compliance

Last Updated: November 2024

Link-crater is committed to compliance with the General Data Protection Regulation (GDPR) for all individuals in the European Economic Area (EEA). This page outlines how we meet our obligations under this regulation.

Data Controller

Link-crater acts as the data controller for personal data collected through our website and services. We determine the purposes and means of processing personal data.

Contact details:
Link-crater
42 Harbour View Terrace
Sydney, NSW 2000
Australia
Email: [email protected]

Your Rights Under GDPR

If you are located in the EEA, you have the following rights regarding your personal data:

Right to Access

You have the right to request a copy of the personal data we hold about you. We will provide this information within one month of your request.

Right to Rectification

You have the right to request that we correct any inaccurate personal data we hold about you, or complete any incomplete data.

Right to Erasure

You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected, or when you withdraw consent.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

Right to Object

You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or significantly affects you.

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month. In complex cases, this period may be extended by two months, and we will inform you of any such extension.

We may request verification of your identity before processing your request to ensure we protect your data from unauthorised access.

Legal Basis for Processing

Under GDPR, we process personal data based on one or more of the following legal grounds:

• Consent: You have given explicit consent for specific purposes
• Contractual necessity: Processing is necessary to perform a contract with you
• Legal obligation: Processing is necessary to comply with legal requirements
• Legitimate interests: Processing is necessary for our legitimate business interests, balanced against your rights

International Data Transfers

As an Australian company, we may transfer personal data outside the EEA. When we do so, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses approved by the European Commission
• Transfers to countries with adequate data protection recognised by the European Commission
• Other legally approved mechanisms

Data Protection Measures

We implement appropriate technical and organisational measures to protect personal data, including:

• Encryption of data in transit and at rest
• Access controls and authentication systems
• Regular security assessments and updates
• Staff training on data protection
• Data minimisation practices

Data Breach Notification

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach is likely to result in high risk to you, we will also notify you directly.

Supervisory Authority

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with a supervisory authority in the EU member state where you reside, work, or where the alleged infringement occurred.

Contact Us

For any questions about GDPR compliance or to exercise your rights, please contact:

Link-crater
42 Harbour View Terrace
Sydney, NSW 2000
Australia
Email: [email protected]